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Your Data, Your Sovereignty

Privacy isn't a policy.
It's the foundation.

At Robson, privacy isn't a checkbox we tick to satisfy a regulator. It's the reason we exist. Your data stays in Canada, managed by Canadians, protected by Canadian law — and you own it, always.

Hosted & managed in Canada · Indigenous-owned since 2001

The Short Version

Four promises, in plain language

The full detail is below — but this is what it comes down to.

You own your data

We are facilitators, not owners. Access, export, or delete your data at any time.

It stays in Canada

Stored and processed on sovereign Canadian infrastructure. It never crosses the border unless you choose it.

Only what we need

No selling. No surveillance. No quiet sharing with advertisers — ever.

You're in control

Clear choices, clear consent, and the right to change your mind whenever you like.

What We Collect

The information we hold

  • Information you give us — your name, email, organization, and anything you share when you contact us or create an account.
  • Information from using our services — basic technical data (device, browser, log activity) needed to keep the service secure and reliable.
  • What you share with Emily — your conversations and the memories Emily keeps to serve you. These pass through the Epistemic Firewall and are held on your sovereign infrastructure, not pooled into a shared model.
How We Use It

What your information is for

We use your information to deliver and secure our infrastructure and Emily OS, to support you, and to improve reliability. We do not sell your data, and we do not use your private content to train models for anyone else.
Where It Lives

Sovereign by default

Your data is hosted and managed in Canada by Canadian personnel, protected under Canadian law. It is stored across our coast-to-coast network of Canadian data centres. Your data never leaves the country unless you explicitly direct it to.
Your Rights

What you can ask of us

You have the right to access, correct, export, and delete your data, to withdraw consent, and to ask us exactly what we hold. We answer these requests plainly and promptly — no runaround, no fine print.
Accessibility & Inclusion

Written for everyone

This policy is published in plain language and in an accessible format. As an Indigenous-owned Canadian company, we are committed to handling data with respect, dignity, and care for every community we serve.

Questions about your privacy?

Reach our team directly. We answer in plain language, from a real person in Canada.

privacy@robsoninc.com

Last updated: June 2026