Welcome to Robson Communications Inc., a premier Cloud Service Provider based in British Columbia, Canada, specializing in Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). Our commitment to delivering outstanding services to Managed Service Provider (MSP) clients is matched by our dedication to safeguarding the privacy and security of your personal information.
This Privacy Policy outlines how we responsibly collect, use, disclose, and protect the personal information you entrust to us through your participation in our MSP Partner Program, use of our IaaS and PaaS solutions, and interaction with our advanced AI and data protection tools, including Vector Databases. Our approach to handling your data is driven by a commitment to uphold the highest standards of privacy and security practices, ensuring that your trust in us is well-placed and your experience with our services is both secure and exceptional.
International Data Transfers
We recognize the global nature of our business and the necessity of transferring data across borders. Therefore, we take stringent measures to ensure that all data transfers comply with Canada’s data protection laws and any applicable international agreements. When transferring data internationally, we rely on legal mechanisms such as adequacy decisions, standard contractual clauses, and express consent from our users.
Specificity in Data Collection and Use
We collect personal and non-personal information primarily to enhance the functionality and security of our services. The information collected includes, but is not limited to, names, email addresses, IP addresses, and usage data. This information supports our ability to deliver personalized and efficient services, ensuring a seamless experience for our clients.
Data Breach Notification
In the unlikely event of a data breach, we are committed to promptly notifying all affected individuals and regulatory bodies, in compliance with Canadian privacy laws and any applicable international regulations. Our notification procedures are designed to ensure that affect parties are made aware of the nature of the breach, the data involved, and the actions taken to address the breach without undue delay.
Compliance with Local and International Laws
Robson Communications Inc. adheres strictly to the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act. For our international clients, we ensure compliance with their local data protection laws, such as the General Data Protection Regulation (GDPR) for European clients.
Cookies and Tracking Technologies
Our services and website utilize cookies and similar tracking technologies to improve user experience and gather usage data. We categorically detail the types of cookies used, their purposes, and how users can control or opt out of them in our Cookies Policy section.
Age Limitations
Our services are intended for use by individuals over the age of 18. We do not knowingly collect personal information from children under the age of 18 and adhere strictly to laws governing child privacy, such as COPPA.
Third-Party Links
This Privacy Policy applies solely to information collected by Robson Communications Inc. However, our website and services may contain links to third-party websites; we encourage users to review the privacy policies of these external sites as we have no control over them.
Rights Under Privacy Laws
We respect and uphold users’ rights under applicable privacy laws, including the right to access their data, request correction or deletion, and object to certain processing activities. Users can exercise these rights by contacting us directly.
Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of British Columbia, Canada. Any disputes arising in connection with this policy will be resolved under the jurisdiction of Canadian courts, unless otherwise required by international laws applicable to international clients.
Effective Date and Versioning
This Privacy Policy is effective as of January 1, 2024. We reserve the right to amend this policy at any time. All amendments will be posted on our website, and we encourage users to review the policy periodically. Changes will become effective immediately upon posting, and your continued use of our services after such modifications will constitute your agreement to the updated Privacy Policy.
For any inquiries or concerns regarding this Privacy Policy, please contact us at:
Tamara Robson
VP Operations
privacy(@)robsoninc.com
Thank you for choosing Robson Communications Inc. for your cloud service needs. We are committed to protecting your privacy and providing a secure and reliable service experience. Our Privacy Policy is a testament to this commitment, and we welcome any questions or feedback you may have.
