Email Archiving and Compliance
Ideal for your company’s email recovery, compliance and monitoring needs
Today, more and more businesses must maintain email recordkeeping either because of regulatory, legal or day-to-day business requirements. Robson’s email archiving and compliance solution helps streamline the storage, management and monitoring of all your business email communications.
Archiving features
Our archiving solution automatically captures a copy of all your users’ emails and associated attachments. It also includes quick and easy email search and retrieval functionality that lets you access current and historical email records including messages that have been deleted from the Exchange server. Our simple, user-friendly interface is accessible 24×7 from any location with an Internet connection and offers a variety of search criteria for optimizing search results, such as From, To/Cc, Subject, Year, Date Range, Keyword and so on. Other features include:
- Seamless integration with our Exchange hosting solution for capturing all incoming and outgoing email messages
- Users can instantly view, reply to, forward, organize, print or download any current or historical email messages
- Your team can access their email securely using individual logins
- High level encryption is included for protecting your email records
- Filters can be set for displaying or ignoring Spam
- User-defined folders can be created to group email by category when required for organizational or litigation purposes
- Write-verification functionality lets you serialize, time-date stamp and authenticate email records
Compliance Features
Our comprehensive archiving and compliance solution helps to minimize your company’s risk of liability due to email distributed via your email system, while also monitoring and enforcing your internal policies and procedures. In doing so, this system helps your company comply with industry-specific, regulatory and/or corporate mandates. Your company can enable a flexible, multi-tier email monitoring system that flags suspect email for review based on a variety of criteria such as: scanning for keyword or phrase violations in real-time; structured queries using a variety of search criteria; and, random sample rules defined by categories like users, user groups or the whole company. Other features include:
- Advanced monitoring and review functionality accessible from any secure web browser
- Keyword flagging rules for all email messages or any combination of incoming, outgoing or internal email
- Flag emails automatically based on import scanning, a structured query or a random sampling
- Ability to highlight keyword search results within the actual email message for a quick reference
- Keyword lists that you can customize for import scanning with the option of excluding certain words and phrases (e.g. disclaimers)
- Option to log email review history using predefined or issue-specific comments and action icons
- Detailed logs that include time stamps with an audit trail history or every executed review and the related actions taken
This highly user-friendly archiving and compliance solution delivers centralized storage of your company’s email and attachments, while also protecting your business against unexpected disruptions or disasters. Advanced, easy-to-use search and retrieval functionality lets you recover emails, attachments, indexes and audit trails quickly – and it is all backed by encrypted and security-protected storage to ensure your email and attachments remain private and confidential.
As a customer of Robson’s feature-rich hosted Exchange email solution, you can activate our archiving and compliance services on-demand.
Find out more about our Exchange hosting solutions and pricing.
